Improved Fixed
22 days ago

Bug Fixes & Improvements (March 2024)

🐛 FIXES:
  • [FIXED] Variable usage in Video Dubbing
  • [FIXED] Play Script window stuck (Error when using variables)
  • [FIXED] Missing upload bubble/button for custom avatar
  • [FIXED] Missing Cloned Voice quality score/rating for pre-trained audio/Cloned Voice
  • [FIXED] Script not saved in text field upon selecting a new avatar
  • [FIXED] Mismatch between actual audio score and visual representation of audio score
  • [FIXED] No Exit/Escape Button on Upload Image/Video Pop-up in My Avatar
  • [FIXED] "Continue to Publish" button missing if activating Email Scheduler
  • [FIXED] Enable Speech Modification button presenting incorrect script
  • [FIXED] Background disappears when uploading image in My Avatar
  • [FIXED] Floating button to upload an image/video in My Avatar unavailable
  • [FIXED] Browse Library doesn't work properly when accessed on a smaller screen
  • [FIXED] Error playing script without changing variables in Video Dubbing
  • [FIXED] Play Script window stuck/Unable to Play Script with variable
  • [FIXED] Transcription doesn't show without clicking "Reset" in Video Dubbing
  • [FIXED] Blank Screen when playing script with variable

😊 IMPROVEMENTS:
  • Support Smart Dynamic Backgrounds from Non-HTTPS Website URLs
  • Resellers unable to resend invites
  • UI Improvement: Voice Cloning audio quality rating
  • UI Improvement: Cloned Voice retraining
  • UI Improvement: Self-Cloning/Digital Human (My Avatar) + Video Dubbing
  • UI Improvement: Integration changes
  • UI Improvement: Floating button and hover effect in My Avatar
  • Play Script variables pop-up window
  • Guidelines pop-up window for Video Dubbing
  • Added progress bar for audio file uploads in Cloned Voice retraining
Improved Fixed
about 2 months ago

Bug Fixes & Improvements (February 2024)

🐛 FIXES:
  • [FIXED] Videos generation failure (Multi-Scenes)
  • [FIXED] Issues with API Responses 
  • [FIXED] No videos in library when using API
  • [FIXED] Emails not going out (MS Exchange)
  • [FIXED] Library thumbnail differs from email thumbnail

😊 IMPROVEMENTS:
  • ElevenLabs cloned voice enhancement
Improved Fixed
3 months ago

Bug Fixes & Improvements (January 2024)


🐛 FIXES:
  • [FIXED] Changes saving failure
  • [FIXED] Blank screen when Traversing between Multi-Scenes
  • [FIXED] 'Unverified' risky message during MS Exchange app authorization
  • [FIXED] Video generation failure
  • [FIXED] TTS Voices not working

😊 IMPROVEMENTS:
  • Video Dubbing Voice Quality
  • Video processing time
Improved Fixed
4 months ago

Bug Fixes & Improvements (December 2023)


🐛 FIXES:
  • [FIXED] Cloned Voices from Play.ht not showing up for some users
  • [FIXED] Unable to upload audio file to campaigns
  • [FIXED] Editor frontend issue related to transition videos
  • [FIXED] Server Error when uploading a single contact
  • [FIXED] Selecting location on B2B
  • [FIXED] Landing Page Chat Box Not Working
  • [FIXED] B2B leads not working
  • [FIXED] Multilingual Voice Cloning returns error
  • [FIXED] Audio Preview Retry 
  • [FIXED] Error: "Speed must be a number" 
  • [FIXED] Google Forms Videos Generating without Variables
  • [FIXED] Sub-user welcome emails and invoices not sending
  • [FIXED] Microsoft Exchange Integration 
  • [FIXED] MagicSong Feature Not Functioning

😊 IMPROVEMENTS:
  •  AI Voices from ElevenLabs
  • Return relevant errors when playing audio/generating video instead of 'Server Error'
Improved Fixed
5 months ago

Bug Fixes & Improvements (November 2023)

🐛 FIXES:
  • [FIXED] Scrolling Background Effect not working in Smart Dynamic Background
  • [FIXED] Unable to export list of leads with correct leads
  • [FIXED] API Calls Not Adding Leads to Campaign Properly + Library Not Updating
  • [FIXED] TTS Voices not working in some accounts
  • [FIXED] Variables not working in generated videos
  • [FIXED] Smart Dynamic Background Doesn't Save Settings When Switching Between Scenes (Multi-Scenes)
  • [FIXED] End point timeout Error when creating 3 scenes with video background (Multi-Scenes)
  • [FIXED] Error is returned if all the scenes are not opened when editing a campaign (Multi-Scenes)
  • [FIXED] Uploaded Background Video causing indefinite loading when selected

😊 IMPROVEMENTS:
  • Video download pop up being obstructed in the Library
  • Allow users to upload and use audio formats other than .wav and .mp3
  • Hid "From Email" when Office365 is selected in Email Scheduler to avoid confusion
  • Video Dubbing for videos in Dutch language
  • Second scene overlaps the last word of the first scene (Multi-Scenes)
  • Unable to click on add or delete Transition Video button after adding more than 3 scenes
Improved Fixed
6 months ago

Bug Fixes & Improvements (October 2023)

🐛 FIXES:
  • [FIXED] Follow up emails not being sent
  • [FIXED] AI Avatar failing video generation
  • [FIXED] Analytics doesn't show status of emails
  • [FIXED] Pabbly Workflow disconnects/Asks to create workflow again
  • [FIXED] Incorrect Thumbnail URL in Zapier Integration
  • [FIXED] CNAME for Custom Domain + White Label not working
  • [FIXED] Missing UUID element in parsed landing page for weebhooks/ziaper trigger leads to incorrect video.
  • [FIXED] LinkedIn Profile Language Issue
  • [FIXED] BCC not working

😊 IMPROVEMENTS:
  • Added a "Stop Sending" button after "Resend all" is pressed in Analytics
  • Show shoulders/torso for "circle avatars"
  • Added Image or Video upload options in My Avatars
  • Import "Cloned Voices" from Play.ht
  • Added 157 'Ultra realistic voices' from Play.ht
Improved Fixed
8 months ago

Bug Fixes & Improvements (August 2023)

🐛 FIXES:
  • [FIXED] Server error for B2B Lead Search
  • [FIXED] Custom data not working with Make integration
  • [FIXED] Video Playback Issue on Landing Page
  • [FIXED] Emails not sending/status disappears
  • [FIXED] API Calls Not Adding Leads to Campaign Properly and Library Not Updating
  • [FIXED] Campaign Auto-Pausing
  • [FIXED] Analytics Displaying Only 10 Videos with No Watch Rate
  • [FIXED] AI Video Mixing Up Audio with Transition Video
  • [FIXED] MagicSong Feature Not Functioning

😊 IMPROVEMENTS:
  • Audio-Video Sync in Video Dubbing and Speech Modification
  • Added troubleshooting guide if video fail to generate
  • Adding Image/Video Upload Options to My Avatars
Improved Fixed
9 months ago

Bug Fixes & Improvements (July 2023)

🐛 FIXES:
  • [FIXED] Inconsistent lip-sync quality for public actor
  • [FIXED] Videos failing to generate
  • [FIXED] Problem selecting ElevenLabs for voices
  • [FIXED] AI Voices/Cloned Voices not working

😊 IMPROVEMENTS:
  • Improved blurry lips from user's actor
  • Implemented Fallback Logic for LinkedIn Dynamic Background

Descript/ElevenLabs API integration, and more...

Voice Cloning 3rd Party Providers - We have seamlessly connected with the APIs of Descript and ElevenLabs, enabling you to effortlessly import your cloned voices from these high-quality audio providers. 

Auto-Credits - Automatically recharge your credits when your credit balance dips below a predetermined threshold, ensuring that you never experience disruption in your campaigns. 
Improved Fixed
10 months ago

Bug Fixes & Improvements (June 2023)

🐛 FIXES:

  • [FIXED] Zapier/Pabbly/Make popup not working
  • [FIXED] Videos not generating due to cloned avatar used
  • [FIXED] Support images for face cloning of any dimensions and format
  • [FIXED] Custom image for Thumbnail
  • [FIXED] Scrolling Background not working/resulting in blank background
  • [FIXED] Cloned Voices from Resemble not showing up
  • [FIXED] First name and other B2B variables not working

😊 IMPROVEMENTS
  • Difficulty in locating selected voice from options.
  • Enhance lips to reduce blurriness
  • Amendments on the subscription page
  • Display the estimated duration time for the video
  • Removed SSL message causing confusion among users
  • Change campaign name with ease
  • Upload and use MP3 audio files that are up to 5 minutes long

Improved Fixed
11 months ago

Bug Fixes & Improvements (May 2023)

 🐛 FIXES:

  • [FIXED] Email analytics not showing # of people added
  • [FIXED] Infrastructure fix when campaign is renamed
  • [FIXED] Some videos are taking too long to generate
  • [FIXED] Unable to produce video due to CSV issue
  • [FIXED] Play script preview is just spinning and no audio (Resemble)
  • [FIXED] Wrong self-hosted embed code / video not loading on page
  • [FIXED] Webhook getting the same message 3 times
  • [FIXED] Video processing for too long affects some accounts
  • [FIXED] Videos failed due to audios created asynchronously
  • [FIXED] LinkedIn screenshots not working for B2B Leads
  • [FIXED] Email analytics showing false/mixed up results
  • [FIXED] Insert image box looks crooked inside email scheduler
  • [FIXED] Campaign gets stuck and reactivates only when visiting its settings
  • [FIXED] "Please enter display text" error when using mp3 audio
  • [FIXED] Send email test video blank 
  • [FIXED] Background image issue in rendered video.
  • [FIXED] Audio slowdown for high-FPS videos (video background transfer)
  • [FIXED]  Subdomain change limitation issue
  • [FIXED] Embed code issue causing broken WP pages
  • [FIXED] Stop button added for "script playback" feature
  • [FIXED] Users can now upload MP3 audio files up to 5 minutes long
  • [FIXED] Campaign cloning and export issue
  • [FIXED] First name and other B2B variables not working
  • [FIXED] B2B variables (such as first name) not functioning correctly
  • [FIXED] Failed videos due to video background personalization
  • [FIXED]  LinkedIn scrolling displays popups/navbar and frequently failed to show content
  • [FIXED] Same-video (non-personalized) generates charges for credits with each generation

😊 IMPROVEMENTS
  • Improved video processing time + LipEngine v2.5
  • 110% audio speed option
  • Red formatting removed on email editor and HTML code icon added
  •  Enable users to upload MP3 audio files up to 5 minutes in length
  • Implement hiding of blank {{variables}} without fallback
  • Implement dynamic menu minimize/maximize functionality
  • Enhance lip-sync quality consistency for public actor
  • Display error message in the frontend for third-party TTS (Text-to-Speech)

8 NEW Avatars Available!

We are excited to announce that 8 new full-body actors have been added to your account! Go ahead and try them - we’re sure you’ll love the improved visuals (more avatars coming your way soon!)
😍

New Features! (Dec 2022 - Feb, 2023)

🔥 Transfer Background Personalization


How would you like to TRANSFER the dynamic background of your AI video to your transition video to keep consistency and "WOW" your prospects even more with hyper-personalization?

The transfer background personalization is a feature designed to keep the background consistent if you upload a video of yourself or your spokesperson. So, for example, an AI avatar appears with a particular background behind it; once it's done talking, it then transitions to a video of a real human; the platform automatically strips off the background and replaces it with the one from behind the AI avatar, magic!

Transfer BG personalization
 

🔥 LipEngine 2.0 - FULL-HD Videos


After a long time of research and development, our new LipEngine model is finally here. We started to build this significant improvement almost one year ago, and the time has come.

The new model is a monster and capable of producing super high-definition Hollywood-like results; it generates a much better visual quality of the lips, eyes, skin, hair, and teeth.

🔥 NEW! Full Body Actor (+7 Upcoming Early Next Week)


New female actor - plus additional 7 full-body actors, are being prepared and will be uploaded to the system asap!

🔥 Scrolling Dynamic Backgrounds 


You can now have scrolling video backgrounds of your prospects' entire website for a more realistic look and feel — no more static images!

Scrolling Dynamic Backgrounds



🔥 Integrate with multiple TTS providers (BETA)


This is for those who said or thought our premium voices sound robotic. Think you can find better? Well, you will have the power to import voices from your favorite providers (api.audio, Play.ht, Fliki), so no more excuses!

Lovo + Murf.ai coming up next!

External TTS integrations




🔥 Dub Personalization 2.0 (ETA: Feb, 2023)


Record a single video once, and personalize it for thousands of recipients. Thanks to our groundbreaking voice cloning integration and seamless lip-syncing, your videos will look as real as it gets! 

This feature is coming this month (Feb, 2023)

🔥 Also added:

  • Voice uploading - You upload an mp3, and we lip-sync it!  
  • Download invoices from the Billing section
  • Moved to a new helpdesk system for better support
  • Add new contacts based on existing variables
  • Rearranged and improved UX for dashboard and analytics
Improved Fixed
about 1 year ago

Bug Fixes & Improvements (Dec 2022 - Jan, 2023)

🐛 FIXES:

  • [FIXED] Campaigns in pause still generating videos
  • [FIXED] CSV contacts not generating videos
  • [FIXED] Spacing issues in CSV columns eg. {{first names}}
  • [FIXED] Thumbnail broken on custom domains
  • [FIXED] Caching issue with same videos
  • [FIXED] "Select AI voice" issue 
  • [FIXED] Custom domain can't be added
  • [FIXED] Cloned voices not showing
  • [FIXED] Sending emails / SMTP issues
  • [FIXED] Videos failing for some users
  • [FIXED] Mismatch for some custom parameters names
  • [FIXED] Reconnect SMTP warning if timed out
  • [FIXED] Editor not supporting UTF-8 chars
  • [FIXED] Spelling mistakes throughout the app
  • [FIXED] B2B Leads automation variables issues
  • [FIXED] Campaigns with past "End dates" remain active
  • [FIXED] Auto-paused email scheduler upon running out credits will keep sending
  • [FIXED] Mismatch for some custom parameters names
  • [FIXED] Soundtrack missing when using "upload own voice"
  • [FIXED] Hide blank {{variables}} without fallback to avoid embarrassment
  • [FIXED] Error webhooks are still being added 
  • [FIXED] Landing page from email tests points default landing page instead of self-hosted
  • [FIXED] Blurry lips affecting some users' actors
  • [FIXED] Highlighting text in Email Scheduler doesn't reflect in the actual email
  • [FIXED] Sending test emails for follow-up steps 

😊 IMPROVEMENTS:

  • Confirmation for unsaved data while editing the email scheduler
  • Ask for confirmation before "resending emails" in the Analytics section.
  • Keep "Advanced Settings" expanded if used
  • Custom background URL taking effect without extra clicks


NEW Features Added (Quick Summary!)

We are now days away from leaving the AppSumo marketplace once and for all. Thousands of Sumo-lings are now using ReachOut.AI to grow their business faster using A.I.  

As promised, we're constantly updating ReachOut.AI based on users’ feedback and roadmap votes, and today we're proud to share our progress with you in case you are on the fence about joining us. 

🔥🔥🔥 Top NEW features added to ReachOut.AI in the past 2 months:

Loom-like videos - Supercharge your real (pre-recorded) videos, making them feel more personal by dynamically personalizing the background for each prospect the Loom-like style. Nobody will believe that everything was all automated!

Make.com Integration - Similarly to Zapier/Pabbly, by using Make.com (formerly known as Integromat), you can now "Add Leads to Campaign(s)" and/or pass "New Video" when ready to your CRM or other tools

Create AI Videos For Social Media/YouTube - Quickly and easily create talking-head videos for training or other purposes without adding a list of contacts or going through unnecessary steps.

NEW! Email Analytics - We completely redesigned Email Analytics for a better experience and insights while using the built-in Email scheduler. Track sent, opens, clicks, unsubscribes, and more.

LinkedIn Profile Auto-Screenshots - Imagine adding a bunch of LinkedIn Profile URLs and generating 100's personalized videos with your prospect's LinkedIn profile as the video background. (Founder’s Club add-on)

✅  Better & Stronger Technology - Based on our user’s feedback, over the past 2 months, we closed 62 tasks related to bug fixes, features, and improvements. We are now better and stronger than EVER before!

Integrate with multiple text-to-speech (TTS) providers - This is for those who said or thought our premium voices sound robotic. Think you can find better? Well, you will have the power to import voices from your favorite providers (Lovo, Play.ht, Fliki, Murf), so no more excuses! (Available in a few days)

I want to thank everyone from the bottom of my heart for joining us and helping us improve - even those who couldn't wait and proceeded with a refund.

P.S. And remember... every time we ship a new product, another one is in the works! We just like to think of a product ahead! ♠😉
New Improved
over 1 year ago

New Features & Improvements: October & November, 2022

Based on our user's feedback, we added 28 new features and improvements in October and November.
  • New "Add Leads to Campaign" API endpoint
  • Using only Premium/Neural voices from IBM/Google/AWS/Azure
  • Added max audio quality (44.1kHz) for all of our TTS providers
  • Scalability for auto-adding leads to a campaign
  • Auto-saving work while working on the campaign
  • Added instructions for a better experience while integrating into 3rd Party Apps
  • Voice library improvements 
  • Custom avatars can be shown in a "real" circle instead of "egg-shaped" - O vs ()
  • Ability to update the CSV file while editing campaigns and immediately generate videos for new contacts. (#32h4c09)
  • Added ability to avoid showing popup cookies in website background screenshots
  • Auto-pause campaigns when running out of credits
  • [Lead Engine] Ability to specify a total # of contacts and drip # videos every day

🚀 Email Scheduler: 

  • A completely NEW re-designed Email Analytics (see details below)
  • New scalable infrastructure for more accurate email sending/queuing
  • Ability to turn ON an all-day schedule inside the scheduler
  • Ability to add an "Unsubscribe" link inside emails
  • Ability to add "Landing Page URL" inside emails 
  • Ability to so "Send test email" to ensure things are working 
  • Reduce the file size of generated thumbnails for better email deliverability

NEW! 📊 Email Analytics: 


We completely redesigned Email Analytics for a better experience and insights while using the scheduler.

Here's what new has been added:
  • Ability to choose and view email stats for each "Step in Sequence"
  • Ability to view Sent / Opened / Clicked / Scheduled / Unsubscribed / Bounced
  • See who opened, clicked, and unsubscribed with specific timestamps 
  • See how many times each contact viewed the video
  • See which "Step in Sequence" each contact is currently at and when they got added
  • Ability to unsubscribe a specific contact from a campaign
  • Ability to unsubscribe a specific contact from all the campaigns
  • Ability to "Global Exclude" domains and email addresses, so they never get a video or email
  • Ability to resend emails to contacts


Right around the corner:


The following features are ready and currently in the testing lab before release:
  • Make.com integration 
  • Ability to add faces in a circle for videos uploaded inside Backdrops videos
  • Video merging background personalization to keep the same as the dynamic video background
  • Better lip-sync look and feel (v2.0)
  • Add your own real audio file

Bug Fixes: October & November, 2022

Based on our user's feedback, we fixed 34 issues/bugs in October and November.

🐛 Miscellaneous:

  • [FIXED] CSV blank screen 
  • [FIXED] TTS audio download errors 
  • [FIXED] TTS low audio quality issues with some voices 
  • [FIXED] Dots in subdomains causing SSL issues
  • [FIXED] AI Faces disproportion 
  • [FIXED] Improved lip sync when specific types of custom avatars are uploaded
  • [FIXED] New users couldn't register accounts due to some unusual domain extensions
  • [FIXED] is_demo video issues while creating a landing page
  • [FIXED] Dynamic video backgrounds issues due to variables mismatch  
  • [FIXED] Warning blacklisting issue by Norton
  • [FIXED] Dashboard clean-up for better user experience
  • [FIXED] Custom avatar upload issue on FireFox
  • [FIXED] Credits issue while generating TTS audio via API
  • [FIXED] AI Rep Library limits and choosing faces bug fix 
  • [FIXED] Failed status video bug fixes
  • [FIXED] Bad video ratio/aspect while using videos from Pexels
  • [FIXED] Pronunciation fixes due to some weird characters   
  • [FIXED] Caching issues
  • [FIXED] Server instances getting stuck 
  • [FIXED] AppSumo API upgrade bug fix 
  • [FIXED] Safari users getting a blank screen on login
  • [FIXED] Uploaded videos getting stuck
  • [FIXED] Thumbnail links bug fix
  • [FIXED] Handling uploaded backdrop videos with transitions 
  • [FIXED] Handling & causing not showing correct Thumbnail Images
  • [FIXED] Reduced the file size of generated thumbnails for better email deliverability
  • [FIXED] Video jumps when video is playing

📧 Email Scheduler:

  • [FIXED] Authentication issues with Gmail/Sendgrid and other SMTPs 
  • [FIXED] Sending email issues (we spent lots of time on this one!) 
  • [FIXED] HTML email content compatibility for all email clients and apps 
  • [FIXED] Queuing emails infrastructure bug fix
  • [FIXED] User experience improvements
  • [FIXED] Cloning campaign missing the scheduling settings

Lead Engines:  

  • [FIXED] Better scalability for auto-adding leads to a campaign
  • [FIXED] Server error issue while importing leads bug fix